Customer Success Stories
 
retail  
Retail

 Best Buy
Best Buy Co., Inc., North America’s leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances, uses GXS Product Data Quality to increase customer satisfaction and reduce data errors.
   
 Circuit City
Circuit City Stores, Inc., a leading specialty retailer of consumer electronics, uses GXS electronic invoicing to improve productivity and reduce costs.
   
 WHSmith
WHSmith is one of the UK's largest retailers and a long-term user of EDI.  WHSmith consolidated its e-commerce activities using GXS Managed Services.
   
 Dixons Group plc
One of Europe’s leading consumer electronic retailers, Dixons sought a means to improve communications, speed processes and increase efficiency in its dealings with suppliers.
   
 J.C. Penney Company, Inc.
One of the U.S’s largest department store, drugstore and catalog retailers, J.C. Penney turned to GXS to enable the retailer to track shipments using scanning technology, label shipments with barcodes and send Advance Ship Notices (ASNs).
   
 Ocado
With grocery service available to 6.24 million households, this leading online European food retailer decided to outsource all of its e-commerce needs to enable it to scale quickly and gain significant competitive advantage in the e-commerce marketplace.
retail  
Consumer Products

 All-Coast Forest Products, Inc.
As a wholesale lumber distributor in the western United States, All-Coast had to synchronize product information with one of its home improvement customers, Lowe's. Several weeks after selecting 1SYNC Onboard Support enabled by GXS based on Lowe's recommendation, All-Coast was registered with the 1SYNC Data Pool and was compliant with Lowe's data synchronization program.
   
 Capel, Incorporated
Capel Rugs is the largest manufacturer and importer of area rugs in the United States. As a supplier to leading retailers, Capel Rugs was required to synchronize data with one of its largest customers. Within two weeks of utilizing 1SYNC Onboard Support enabled by GXS, Capel Rugs was registered with the 1SYNC Data Pool and was up and running with data synchronization ahead of its retailer's deadline.
   
 Eastman Kodak Company
This global leader in photography, imaging and scanning was searching for a solution that could provide a complete B2B integration solution combining services with fully SAP-certified products.
   
 Gaffney of Tiptree
When leading retailers asked this family-owned manufacturer of party novelties to use EDI, they saw it as a way to streamline business operations as well.
   
 Herman Kay
Located in New York, Herman Kay provides a wide selection of outerwear for women and men. By using Trading Grid Messaging Service and Global Product Catalogue, Herman Kay was able to lower transaction costs, speed communications and increase the number of trading partners with access to its style information.
   
 King Innovation
This Missouri manufacturer develops innovative products for the irrigation and electrical industry. As a supplier to several of the largest hardlines companies in the world, King Innovation needed to synchronize their product data in a short timeframe.
   
 Liz Claiborne
 Liz Claiborne apparel and accessories are available at more than 22,000 different retail locations throughout the world. Whether supplier or customer, large or small, local or international, Liz Claiborne must communicate seamlessly with all its trading partners and maintain agility to continuously add new partners to its supply chain.
   
 Monarch Towel Company
Monarch Towel Company is a robe and towel distributor based in New Jersey that offers robes, towels and slippers that combine exacting manufacturing with high-quality materials designed primarily for hotel use. Using Trading Grid Messaging Service, Monarch Towel Company was able to go international by serving as a logistics warehouse for a Brazilian factory.
retail  
Food & Beverage

 Bernard Matthews
Because this privately owned food processing business is both global and growing rapidly, it needed to improve efficiency through EDI communications with its customers.
   
 Coca-Cola Amatil
Producing over 1,450 million litres of beverage products a year, Coca-Cola Amatil supplies around 114,000 customers from large supermarket chains to small corner stores. In order to provide better service, Coca-Cola Amatil turned to GXS for a fully outsourced e-commerce solution.
   
 Fancy Pokket
Learn how Fancy Pokket, one of Eastern Canada's leading manufacturers of specialty breads, streamlined their operations by integrating EDI documents into their accounting system using GXS Accounting Package Accelerators.
   
 J.O.Sims
As a fresh produce importer, grower and food ingredient supplier, J.O. Sims serves major retailers, fresh produce markets and food manufacturers. The U.K. company needed a system that would automatically handle orders, but that would be easy to learn and use.
   
 Organic Farm Foods

With a policy of on-going investment in IT, and constant focus on ways to cut costs and improve efficiency across the supply chain, U.K. based Organic Farm Foods is a pioneer in technology initiatives within the fresh produce industry.


auto  
Automotive

 Mitsubishi Motors
Headquartered in Tokyo, Mitsubishi Motors is a leading manufacturer and distributor of cars and quality replacement parts. Mitsubishi automobiles are manufactured in multiple countries and Mitsubishi Motors products are sold in more than 170 countries throughout the world.
   
 Osram
Osram, based in Munich, Germany, is one of the world's leading suppliers of automotive lighting solutions.  They have established a new integrated trading platform based on GXS Trading Grid® Messaging Service.  This platform is used to link Osram's business units together and provides a means of communicating seamlessly with their trading partners around the world.
   
 Bsteel
Bsteel is the IT business unit of Shanghai-based Baosteel Group, the largest iron and steel producer in China. They deploy and manage Baosteel’s global B2B e-commerce strategies. Using GXS Enterprise Gateway and Trading Grid Messaging Service solutions Bsteel provides a unified platform for integrating Baosteel’s internal business units, customers and suppliers around the world to support data gathering, translation and integration into their forecast to payment supply chain execution.
   
 DaimlerChrysler
Even though the automaker’s large suppliers were using EDI, it would take weeks to process some orders because small suppliers still relied on paper. Chrysler needed an inexpensive EDI solution for small, low-volume suppliers.
   
 EGR
EGR, a global manufacturer and supplier of automotive parts needed a way to improve the efficiency within its supply chain, especially the timing of production and deliveries.
Hi Tech  
High Tech & Manufacturing

 Bsteel
Bsteel is the IT business unit of Shanghai-based Baosteel Group, the largest iron and steel producer in China. They deploy and manage Baosteel’s global B2B e-commerce strategies. Using GXS Enterprise Gateway and Trading Grid Messaging Service solutions Bsteel provides a unified platform for integrating Baosteel’s internal business units, customers and suppliers around the world to support data gathering, translation and integration into their forecast to payment supply chain execution.
   
 Duradiamond
A specialty tools and equipment manufacturer responded to a customer’s request for EDI—and found even more advantages in its own operations.
   
 Honda
Intensifying pressure from overseas was pressuring Honda Foundry, a division of the Japanese automotive giant, to enhance the efficiency of its business transactions by eliminating manual processes and increasing its capacity to handle business documents.
   
 EdgeCraft
This private manufacturer of kitchen and commercial products easily serves thousands of retail partners in 50 countries, each with their own requirements for e-commerce.
   
 G H Meiser & Co - Accu-Gage
Like other smaller companies, this manufacturer of precision gauges found its customer increasingly interested in receiving documents via EDI—yet each customer had unique requirements.
   
 InFocus
InFocus communicates daily with hundreds of suppliers and customers around the world. This network includes contract manufacturers in low-cost markets; technology distributors such as Ingram Micro, TechData and CDW; as well as leading retailers such as Best Buy, Circuit City, Costco, Office Depot and Staples.
   
 Rohm & Haas
By automating end-to-end supplier invoicing process, specialty materials manufacturer's facilities around the globe can transact more easily with thousands of suppliers.
   
 Thomson Consumer Electronics
The America’s subsidiary of Thomson Multimedia is outsourcing its electronic data interchange (EDI) and an extranet site to GXS in an effort expected to save the electronics giant millions of dollars during the next four years.
 
Transportation

 FedEx
FedEx Corp, the premier global provider of transportation, e-commerce and supply chain management services, chose GXS to support more than 100 million electronic transactions and deliver nearly five million shipments every day.
   
 Royal Mail
Wholly owned by the UK Government, Royal Mail has annual sales in excess of 8 billion pounds and delivers some 82 million items to 27 million addresses each day. Integrated communications from GXS are key to its success.
   
 TMF Operating
A provider of logistics management services and specialized transport and stock management services, TMF Operating had to develop faster and more efficient data transfer and synchronization capabilities to simplify its system with trading partners, while meeting the constantly changing needs of its burgeoning customer base.
retail  
Life Sciences

 Solstice Medicine
Solstice Medicine Company has come a long way in two decades. During a time of high growth and a demand to automate their supply chain services, Solstice turned to GXS Accounting Package Accelerators to eliminate manual activities and strengthen its relationships with high-value customers. Thanks to this enterprising spirit, strategic planning, and smart operation—all hallmarks of the company’s personnel—the business now ranks as one of the most powerful Chinese-American pharmaceutical enterprises in the United States.
   
 Becton Dickinson
Becton, Dickinson and Company is a global medical technology company providing a wide range of medical supplies, devices and lab equipment to healthcare institutions, life science researchers, clinical laboratories, industry and the general public. BD turned to GXS for a solution to tightly integrate EDI with SAP and legacy applications.
retail  
Public Sector & Utilities

 Cambodia - Ministry of Commerce
When this SE Asian nation started to experience problems with the textile quota levels negotiated with the US government, it turned to electronic communications from GXS to expedite trade.
   
 Bangladesh - Export Promotion
The government of this emerging south Asian nation needed to gain visibility and control over its exports of textiles into its largest market—the United States.
retail  
Financial Services

 Royal Bank of Canada
The Automotive Finance Group at Royal Bank of Canada provides online access to automobile dealers, leasing and daily rental companies. A GXS solution helps RBC offer the manufacturer, the lender and the dealer real-time visibility into the status of the transaction.
retail  
Small Business Customers

 All-Coast Forest Products, Inc.
As a wholesale lumber distributor in the western United States, All-Coast had to synchronize product information with one of its home improvement customers, Lowe's. Several weeks after selecting 1SYNC Onboard Support enabled by GXS based on Lowe's recommendation, All-Coast was registered with the 1SYNC Data Pool and was compliant with Lowe's data synchronization program.
   
 Beef and Blooms
As supplier to one of the largest hardlines companies in the world, this Hawaiian nursery needed to implement a robust and affordable data synchronization solution.
   
 Duradiamond
A specialty tools and equipment manufacturer responded to a customer's request for EDI-and found even more advantages in its own operations.
   
 Edgecraft
This private manufacturer of kitchen and commercial products easily serves thousands of retail partners in 50 countries, each with their own requirements for e-commerce.
   
 Gaffney of Tiptree
When leading retailers asked this family-owned manufacturer of party novelties to use EDI, they saw it as a way to streamline business operations as well.
   
 G.H. Meiser
Like other smaller companies, this manufacturer of precision gauges found its customer increasingly interested in receiving documents via EDI-yet each customer had unique requirements.
   
 Herman Kay
Located in New York, Herman Kay provides a wide selection of outerwear for women and men. By using Trading Grid Messaging Service and Global Product Catalogue, Herman Kay was able to lower transaction costs, speed communications and increase the number of trading partners with access to its style information.
   
 J.O. Sims
As a fresh produce importer, grower and food ingredient supplier, J.O. Sims serves major retailers, fresh produce markets and food manufacturers. The U.K. company needed a system that would automatically handle orders, but that would be easy to learn and use.
   
 King Innovation
This Missouri manufacturer develops innovative products for the irrigation and electrical industry. As a supplier to several of the largest hardlines companies in the world, King Innovation needed to synchronize their product data in a short timeframe.
   
 Monarch Towel Company
Monarch Towel Company is a robe and towel distributor based in New Jersey that offers robes, towels and slippers that combine exacting manufacturing with high-quality materials designed primarily for hotel use. Using Trading Grid Messaging Service, Monarch Towel Company was able to go international by serving as a logistics warehouse for a Brazilian factory.
   
 Organic Farm Foods
With a policy of on-going investment in IT, and constant focus on ways to cut costs and improve efficiency across the supply chain, U.K. based Organic Farm Foods is a pioneer in technology initiatives within the fresh produce industry.
 
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